How to Pack and Ship Your Digital Media for Digitization

Transferring old photos or tapes to digital formats is becoming a popular trend as technology continues to advance beyond the tapes and discs of yesterday. Unfortunately, media from the past was not designed for a long lifespan and can deteriorate, or potentially be ruined, over time. As a trusted media transfer service, Keepsake is proud to help thousands of people preserve precious scenes of our history, whether captured on film, paper, or tape, and copies this irreplaceable information to a secure digital file that can be saved, shared, and printed again.
Are you ready to copy your old tapes and photo albums to digital files?
Learn how to pack and ship your digital media for digitization, taking you one step closer to sharing your memories with generations to come.

Here Is How It Works:

At Keepsake, we offer customers a way to cherish old memories forever without digital transfer service. Simply send us your old media and we’ll do the rest, digitizing your old tapes, films, photos, slides, and audio onto DVDs, CDs, thumb drives, and digital media files. After you complete your order and receive your confirmation email.

Pack it Up

Box up your old tapes, film reels, audio cassettes, slides, and photos, along with the printed order confirmation sheet we sent you via email, so we can match your order number. Make sure your tapes are snug and secure in the box, unable to slide around freely in transit. Add extra packing materials like bubble wrap, packing peanuts, or newspaper to fill the box and keep things in place.

Send Us Your Media

You have 2 shipping options upon checkout for your digital media transfers.

UPS Return Shipping

If you chose UPS Ground or 2 Day Air, you’ll have to take your package to a UPS shipping center and pay for the postage to get your box to our office. Use the shipping label in your email for the mailing address. We’ll return your files, along with the digital copies, to your home within 7-14 business days.

The Keepsake Box 2-Way Shipping

For a more expedient shipping arrangement, chose the Keepsake Box 2 Way Shipping option at checkout. We’ll send you a box and shipping label within 2-3 days. Load your tapes into it, slap the provided mailing label on it, and send it back. We’ve got you covered both ways!

Retail Drop-Off

A third option, available only to Ohio customers, is to visit a Keepsake Retailer location to hand off your files to a real live person. Keepsake drivers visit these stores to pick up and drop off orders, so your media is never out of our safe, secure possession.

We’ll Digitize the Files

Let us do the hard work! Once we receive your media, we will start on your transfers immediately. Our team of professionals will digitize every item, by hand, in our Westerville location. Our team will clean and prepare each frame of tape or film, preparing it for a clear capture. It typically takes us 7-10 days to process your order before we prepare to deliver your package.

Receive Your Updated Media at Home

Once we are finished digitizing your media, we will mail it back to you in our custom Keepsake Box. You will receive all of your original media, along with perfectly preserved copies of your special moments on DVDs, CDs, or thumb drives. Keep your memories on the shelf with your other classic movies thanks to the Keepsake media box.
If you’ve dropped your media off at a Keepsake Retailer, you can pick it up at the same location (we’ll notify you upon arrival).

Take Advantage of Our Drop Off Program

We make your packages a top priority, and our friends at UPS have never lost or mishandled a package for us. However, the Keepsake team understands the concerns a customer may have of sending in precious memories through the mail. That’s why we partnered with retailers across Ohio to offer in-person drop-off and pickup of your media files.
Our Keepsake drivers hand deliver the materials, ensuring your packages are never lost in the mail, mishandled, or ruined. This is only available in Ohio at this time, and not compatible with online ordering.
Rest assured that using our online ordering and return shipping service is as fast, safe, and reliable as ever. We offer competitive online pricing and the finest service you’ll find on the market.

Keepsake Solutions is a Columbus, Ohio based memory preservation service with over 15 years of experience.  We use cutting edge technology and state-of-the-art techniques to ensure that your memories are preserved, and that no precious moments are left in the past.  If you’d like to contact us with questions or comments, please feel free to do so at (614)392-1909 or email us below.